- Data Collection: We collect personal data necessary to process reservations and provide services. This includes name, email address, telephone number and payment details.
- Data Usage: The data is used exclusively to manage reservations, payments and communication with the customer. It will not be shared with third parties without the explicit consent of the customer, except for legal requirements.
- Data Security: We implement security measures to protect personal data against unauthorized access, alteration, disclosure or destruction.
- Client’s Rights: Customers have the right to access, rectify and delete their personal data. To exercise these rights, they can contact us through our customer service email.
- Data Retention: We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting or reporting obligations.
General Terms and Conditions
- Reservations: All reservations are subject to availability. Reservations will be confirmed upon receipt of full payment.
- Payments: We accept payments by bank transfer, credit cards and other electronic methods.
- Liability: Tahai Loft is not liable for loss, damage or injury sustained during tours, except in cases of proven negligence on the part of the establishment.
- Modifications: We reserve the right to modify these policies at any time. Any changes will be notified to customers in a timely manner.
For any additional questions or assistance, please contact us through our customer service channels.
